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Results: 4
Anonymity, Systems Characteristics, and Feedback Provision in Online Learning Communities
The growing ubiquity of the Internet has attracted various studies on the various issues concerning online communities for education. These studies assume that systems characteristics do not play any major role in the behaviours...
Published by: IGI Global
A Cross-Cultural Perspective on the Blended Service Quality for Ride-Sharing Continuance
This research aims to elucidate the service quality factors influencing customer satisfaction with ride-sharing services. Particularly, this research compares Chinese and US consumers to identify the influence of national...
Published by: IGI Global